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I knew I didn't have time for it. But after I finished and I've gone this far, I don't know how I would've had time not to do it because it has created more time on my calendar.
My Sr VP even said “I will pay for it. Because it's been that much of a benefit to the whole organization.”
- Walter Darrough, Director of Customer Success
Huge ROI for The CS Leadership Academy! Best thing I did for myself all year!
- Kienan Klute, Director of Client Success
I cannot overstate how incredible Rachel Provan’s Customer Success Leadership Academy is!
She is amazing at not only offering what you need to do and how you need to think and communicate BUT she also tells you exactly how to do all these things better and the steps to take.
- Tracie Zamiska, Customer Success, Leader